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CRM for Training Institute

Project

Overview

A comprehensive CRM system designed specifically for training institutes to manage leads, students, and daily operations in one place. The platform replaces scattered spreadsheets and manual coordination with a centralized system that improves visibility across employees, ensures timely follow-ups, and simplifies performance tracking for both students and staff.

Problem Statement

The institute struggled with scattered lead data, inconsistent follow-ups for admissions and fee collection, and time-consuming manual reporting. This resulted in lost opportunities, delayed payments, and lack of clear performance insights.

Solution Provided

Built a centralized web application that streamlines lead management, conversation tracking, and provides real-time reporting dashboards for better decision-making.

Key Features

  • Lead Capture and Pipeline Management
  • Role-based Access Control (Admin, Employee)
  • Student Enrollment
  • Fee Tracking and Payment Reminder System
  • Bulk xlsx file upload for student data
  • Centralized Admin Dashboard

Tech Stack & Impact

Technologies Used

ReactNode.jsMongoDB

Business Impact

"Reduced administrative overhead by 40% and improved lead conversion rate by 15% within the first 3 months of deployment."

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